Insmed understands that its most valuable resource is its employees. We place great value on the unique skills, talents and qualities that each of our employees brings to our company. We are building a world-class team with a focus on innovation, teamwork and the desire and ability to change the way our patients live. Insmed is a fast-paced, high-energy organization that seeks talented individuals who are leaders in their respective functional areas of expertise, who are creative problem solvers and who have the desire to make a difference.
About the Role!
We are seeking an experienced technical associate to support region Europe across all Commercial and Enterprise applications. The role of the Technical Associate will be aligned to the Europe region and to the Global IT Clinical & Commercial-Enterprise team.
The role is both Business Relationship and technically focused. Experience supporting the following business areas are essential: Commercial, Patient Services, Compliance, Medical Affairs, and Finance/Supply Chain. This role requires experience supporting the following applications: Veeva CRM, Vault, Master Data Management and familiarity with Finance/Supply Chain systems and processes. It will be a hands-on resource requiring technical skills and the ability to be the local IT expert for escalation from Support Services & Help Desk teams.
The role will have an understanding of Pharma Commercial Business processes. They will serve as the technical expert to the EU Business and act as a liaison to ensure EU IT business priorities are met. This role will be responsible for coordinating with the Global IT team around other initiatives aligned to common capabilities such as CRM, business intelligence, master data management and ERP - Finance/Supply Chain.
You must also demonstrate significant troubleshooting, technical acumen, project management, business analysis, and business partnering capabilities. This role will report to the Executive Director, IT - Clinical and Commercial-Enterprise Systems.
Experience in Biotech / Pharmaceutical industry
Demonstrated experience supporting Commercial, Sales teams, Medical-MSLs
This role is based in the Netherlands
Additional representative responsibilities will include, but not necessarily be limited to, the following:
Up to 20% travel, both domestic and/or international