Insmed Incorporated

Director, Patient Access

Job Function
Patient Services

Company Description

About Insmed!


Insmed understands that its most valuable resource is its employees. We place great value on the unique skills, talents and qualities that each of our employees brings to our company. We are building a world-class team with a focus on innovation, teamwork and the desire and ability to change the way our patients live.  Insmed is a fast-paced, high-energy organization that seeks talented individuals who are leaders in their respective functional areas of expertise, who are creative problem solvers and who have the desire to make a difference.


About the Role!


A field-based leadership role with a unique opportunity to lead a team of 10 ‘Patient Access Leads’ and deliver upon an industry leading patient experience for patients battling serious and rare diseases.

The Director, Patient Access will leverage his/her reimbursement expertise and demonstrated leadership experience to lead the field-based Patient Access Lead team in identifying, understanding, and addressing reimbursement challenges impacting patients’ access to Insmed’s products as prescribed by the HCP.

The Director, Patient Access will be a member of the Patient Support Services Leadership team, and will report to Senior Director, Patient Access. A key component of this role is to establish collaborative relationship with Field Sales, Marketing, Channel Management, Market Access, Analytics, and Compliance colleagues to support patient access.


  • Maintain a strong vision and clear objectives for the field-based Patient Access Leads
  • Collaborate with Field Sales, Market Access, and Patient Support Services leadership to proactively identify, prioritize and address patient access bottlenecks
  • Lead a productive and efficient Patient Access Lead team
  • Provide strategic direction to Patient Access Leads, and ensure their daily activities are compliantly aligned with patient access priorities within their assigned regions
  • Serve as reimbursement expert and coach for Patient Access Leads, and ensure team maintains an up-to-date repository of plan-specific reimbursement criteria, forms, and submission procedures
  • Communicate regularly with cross-functional leadership on Patient Access team’s focus and metrics
  • Ensure compliance with Insmed’s reimbursement support policy and rules of engagement


About you!

  • 10+ years of commercial experience in the pharmaceutical or biotech industry with 5+ years in coverage & reimbursement related roles
  • Bachelor’s degree required; MBA preferred·       
  • 4+ years management experience demonstrating ability to build and sustain compliant, high performing teams
  • Experience leading a field-based reimbursement team preferred
  • Specialty product launch experience
  • Orphan disease experience preferred
  • Excellent understanding of prescription drug coverage/benefit design, and reimbursement process
  • Demonstrated strength in strategic planning and tactical plan development and execution
  • Excellent written and oral communication skills; multi-lingual experience a plus
  • Attention to detail
  • Self-motivated, with a sense of urgency
  • Creative problem solver
  • Demonstrated leadership and employee management; can persuade and influence others; manage conflict appropriately
  • Ability to travel up to 80% of the time
  • Must successfully exhibit Insmed’s five (5) core corporate values: Passion, Accountability, Collaboration, Integrity and Respect; along with any other position specific competencies. 
  • Individuals must demonstrate the ability to interact successfully in a dynamic and culturally diverse workplace.

Additional Information

We offer a competitive benefits package that includes healthdentalvisionwellness programs, employee discount programs, 401k and more. This position is also bonus eligible.


Insmed is an Equal Opportunity Employer and will evaluate all applicants based on their qualifications for the job, without regard to race, color, sex, religion, national origin, age, disability or any other characteristics protected by applicable federal, state or local law.


Unsolicited resumes from agencies should not be forwarded to Insmed. Insmed will not be responsible for any fees arising from the use of resumes through this source. Insmed will only pay a fee to agencies if a formal agreement between Insmed and the agency has been established. The Human Resources department is responsible for all recruitment activities; please contact us directly to be considered for a formal agreement.


Please note that we review every submission and we will keep all submissions on file for six months.


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