Insmed Incorporated

Patient Access Lead, Great Lakes

Job Function
Patient Services

Company Description

About Insmed!

Insmed understands that its most valuable resource is its employees. We place great value on the unique skills, talents and qualities that each of our employees brings to our company. We are building a world-class team with a focus on innovation, teamwork and the desire and ability to change the way our patients live.


Insmed is a fast-paced, high-energy organization that seeks talented individuals who are leaders in their respective functional areas of expertise, who are creative problem solvers and who have the desire to make a difference.



About the Role!

A field-based role with a unique opportunity to support patient access to prescribed treatment and deliver upon an industry leading patient experience for patients battling serious and rare diseases.

The individual will leverage his/her reimbursement expertise and demonstrated experience to identify, understand, and compliantly address reimbursement challenges impacting patients’ access to Insmed’s products as prescribed by the HCP.

Patient Access Lead will be a member of the field-based Patient Access team, and will report to Director, Patient Access. A key component of this role is to establish collaborative relationship with Patient Support Services, Field Sales, Channel Management, and Market Access colleagues to support patient access.


THIS POSITION IS A FIELD-BASED ROLE AND WILL BE RESPONSIBLE FOR: Great Lakes: Columbus, Cleveland, Detroit, Kentucky, Indiana.


Responsibilities include:

  • Assist in resolution of patient-specific access barriers to Insmed’s products as prescribed by HCP
  • Educate HCP office staff about prior authorization & appeals process, how to access related forms, and high level information about submission procedures and reauthorization requirements. This may require travel to identified HCP offices to address patient specific issues.
  • Work compliantly and proactively to identify and resolve patient access and reimbursement issues, within assigned geography
  • Provide appropriate factual process information to HCP office utilizing Personal Health Information (PHI), with appropriate patient consent
  • Serve as reimbursement expert for patient support services team for assigned geography/plans
  • Monitor patient start trends in assigned geographies/plans, and collaborate with Market Access team to proactively address emerging patient access challenges
  • Maintain up-to-date repository of plan-specific reimbursement criteria, forms, and submission procedures
  • Comply with Insmed’s reimbursement support policy and rules of engagement


About You!

  • 5+ years of relevant experience – patient access experience, market access, specialty pharmacy, physician office, or pharmaceutical sales
  • Bachelor’s degree required
  • Experience working with HCP offices strongly preferred
  • Product launch and orphan disease experience preferred
  • Experience navigating payer reimbursement process for orphan therapies, preferably Medicare Part D (pharmacy benefit design and coverage policy)
  • Experience with specialty products acquired through specialty pharmacy networks
  • Proven record of success through cross functional collaboration and execution
  • Patient-centric and service-oriented mindset, with a high degree of emotional intelligence and empathy
  • Exemplary interpersonal and listening skills
  • Strong communication (written and verbal), and presentation skills
  • Understanding of patient privacy laws including HIPAA and similar state laws
  • High learning agility
  • Strong business acumen
  • High enthusiasm with a drive to success within a team – demonstrated ability to reach common goals in collaboration with multiple therapeutic specialists, sales leadership, market access, and patient support services colleagues
  • Highly organized with a strong attention to detail
  • Highly proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
  • Ability to travel and cover large multistate geography territories - at least 75% travel required, based upon assigned geography
  • Must successfully exhibit Insmed’s five (5) core corporate values: Passion, Accountability, Collaboration, Integrity and Respect; along with any other position specific competencies. 
  • Individuals must demonstrate the ability to interact successfully in a dynamic and culturally diverse workplace.

Additional Information

Additional Information:


Travel Requirements:

At least 75% travel required, based upon assigned geography


We offer a competitive benefits package that includes healthdentalvisionwellness programs, employee discount programs, 401k and more. This position is also bonus eligible.

Insmed is an Equal Opportunity Employer and will evaluate all applicants based on their qualifications for the job, without regard to race, color, sex, religion, national origin, age, disability or any other characteristics protected by applicable federal, state or local law.

Unsolicited resumes from agencies should not be forwarded to Insmed. Insmed will not be responsible for any fees arising from the use of resumes through this source. Insmed will only pay a fee to agencies if a formal agreement between Insmed and the agency has been established. The Human Resources department is responsible for all recruitment activities; please contact us directly to be considered for a formal agreement.

Please note that we review every submission and we will keep all submissions on file for six months.




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